• Volunteer

Volunteer

There are a lot of opportunities to get involve!

GCHH operates with volunteers from the community who come to the shelter site to act as hosts.

Churches, businesses, clubs, service groups, individuals, or groups of individuals can serve as hosts.

Our hosts commit to serving the guests of GCHH in a variety of ways including;

  • Providing a hot evening meal
  • Serving as overnight security
  • Be hospitable presence.

GCHH assists the hosts by providing staff who will register the guests, performing background checks of guests and of volunteers, and monitoring the shelter a portion of each evening. GCHH also provides the overall administration and coordination of this program.

Volunteer as an organization:
Your organization can host for one full week (Sunday to Sunday), one day a week day for several weeks, or as your calendar allows.

Volunteer Responsibilities

MORNING VOLUNTEER

RESPONSIBILITIES OF MORNING VOLUNTEER HOSTS

Two volunteers are required for this shift. The shift is from 6:00 a.m. to 8:00 a.m. Morning Volunteer Hosts must stay until all guests leave and the shelter is cleaned.

  • Put out juice, coffee and lite breakfast items (i.e. fruit, muffins, donuts, pastries, etc.).
  • Wake the guests at 7:00 am unless there is a specific request to wake someone earlier.  Keep in mind that youth guests will have school and bussing schedules that we need to accommodate.   
  • Designate a volunteer host to return necessary items in the lockbox to the guests before they leave the shelter for the day.
  • Any personal belongings left at the shelter must be placed in the tote.
  • By 7:30 am, begin cleaning the sleeping areas, bathrooms, and kitchen/dining areas, using gloves and designated cleaning agents.
  • Make sure all food is stored away.   
  • Check toilet paper and hand towel supplies and replace if necessary.  
  • Lock all doors.

AFTERNOON SHIFT

RESPONSIBILITIES OF AFTERNOON-SHIFT  VOLUNTEER HOSTS

Two volunteers are required for this shift. Shift times are from 1:00 P.M. - 5:30 p.m.

  • Assist in welcoming guests when they return to the shelter.
  • Please socialize and visit with the guests. Assist them in filling out job and housing applications, preparing resumes and reaching out to other local community resources.  Card games, board games and conversation with the guests are strongly encouraged.
  • Remember that GCHH Managers are your resource people for questions and concerns. Please do not hesitate to call them for clarification and support. Their contact information will be provided to volunteers.  
  • Guests will be asked to leave the shelter from 5:30 p.m. - 6:00 p.m. so that volunteers may prepare for check-in and the evening shift.  
  • After close, volunteers are responsible for cleaning and organizing the shelter commons area as well as completing a thorough inspection of the bathrooms, kitchen, and Resource Room.
  • You may be asked to oversee a particular task or space at the day shelter.
    • Monitor the kitchen
    • Monitor the Resource Room
    • Assist in the supervision/oversight of children
    • Additional tasks as requested by GCHH Managers or volunteer supervisors

 

EVENING VOLUNTEER

RESPONSIBILITIES OF EVENING VOLUNTEER HOSTS

Three volunteers are required for this shift. The shift is from 5:30 p.m. to 9:00 p.m.

  • After arriving, sign in and make yourself a name tag – first name only.

Help with Intake in the following ways:

  • Be prepared to sign guests in at  6:00 p.m.
  • A GCHH manager will be present during intake.  They or a trained volunteer will administer a breathalyzer to guests over the age of 18.
  • A volunteer will check-in each guest and will provide them with a name-tag. First name only.
  • 2 Trained volunteer hosts will search all bags, purses, coats, etc. and will frisk guests in the resource room. This will be done one guest at a time.

General Responsibilities:

  • Assist in welcoming guests when they arrive; make sure they know where the restrooms, sleeping area and dining areas are.
  • One of the volunteers should assist returning guests with finding their totes, assigning totes to new guests, and assists new guests with mattresses/bedding.  
  • Doors are to be locked by the GCHH Manger once the guests arrive. No guest is to be admitted to the shelter after the doors are locked. Exceptions can be made with prior notification and approval of their late arrival by the GCHH Managers.
  • Guests may access their vehicle during ONLY when supervised by GCHH Managers or a volunteer supervisor.
  • Supervised Smoking Breaks: An GCHH manager or designee must accompany guests on the supervised outdoor smoking breaks.  These take place once an hour until 10:00 p.m.  
  • Medications:   All prescription medications, must be turned in to the GCHH Managers upon entering the shelter—except for emergency medications, such as nitroglycerine, inhalers, etc.—to be deposited in the lockbox overnight. Plastic bags will be available to guests as needed for storing their medications. Guests may access their medications at the shelter by asking the GCHH manager or Shift Leader to get the medications from the lockbox.  Medications may be returned to guests in the morning before they leave for the day, at the guests request. Guests may leave any or all medications in the lockbox with the combination lock. GCHH is not responsible for medications left at the shelter. Marijuana is not permitted into the shelter. This includes use for medicinal purposes.
  • Remainder of the Evening: Once sign-in has finished, please join the guests for dinner and visit with them.  After dinner, card games, board games, watching movies and conversation with the guests are strongly encouraged.
  • Remember that GCHH Managers are your resource people for questions and concerns. Please do not hesitate to ask them for clarification and support.

DINNER VOLUNTEER

RESPONSIBILITIES OF DINNER VOLUNTEER HOSTS

Three volunteers are required for this shift. The shift is from 6:30 p.m. to 8:00 p.m.

Pre-planning:

There should be at least three volunteers for the dinner shift. The Site Coordinator sets up a meeting with the dinner Shift Leaders to develop a meal plan for the whole rotation at the host site (see suggested menus below).

  • Prepare food for a maximum of 20 guests plus volunteers
  • Cooking can be done ahead of time or can be prepared onsite.  If meals need to be prepared onsite please contact St. Louis Church of the Nazarene at least 48 hours before your shift.  Their phone number is 989-681-3467.
  • Dinner should be ready to be served by 7:00 pm.
  • Volunteers should plan to both serve the food and clean up during their shift.

Dinner Hours:

  • Volunteers should sign-in and make out a name tag – first name only.
  • Make sure you clarify any questions the volunteer hosts have before the guests arrive.
  • Volunteers should start setting up the tables and serving area by 6:45 pm.
  • Guests arrive between 6:30 and 7:00 pm and are signed-in by the evening/greeting volunteers.
  • Volunteers start serving once the guests have settled in. Set aside a plate for guests who are arriving late.
  • Allow seconds on meals after all guests and volunteers are served.
  • Use gloves or tongs for individual servings of breads, fresh vegetables, cookies, etc.
  • Volunteers, Shift Leaders and GCHH staff are encouraged to join guests for dinner.
  • Any leftover dessert may be left out as snacks in the evening.
  • Make sure that any utensils and supplies used for preparing food are cleaned and put away.
  • Volunteers should feel free to stay and interact with the guests until lights out.

Suggested Menus

  • Sloppy Joes
  • Spaghetti
  • Lasagna
  • Tacos
  • Soups/Chili
  • Mostaccioli

OVERNIGHT VOLUNTEER

RESPONSIBILITIES OF OVERNIGHT VOLUNTEER HOSTS

Three volunteers are required for this shift. The shift is from 9:00 p.m. to 6:00 a.m.

There should be at least 3 overnight volunteers (male and female)

  • Please remember to sign in and make yourself a name tag – first name only.
  • At least one volunteer host must be awake throughout the night; arrange a sleeping schedule with the other volunteer host(s).
  • Feel free to interact with the guests.
  • Lights out at 10:30 pm.
  • Put away any snack food that may be left out.
  • You may be asked to provide early wake-up calls, so come prepared with an alarm clock.
  • Ensure that all volunteer hosts and guests that arrive after the doors are locked are provided entry to the building.  
  • Doors are to remain locked until the morning crew arrives.
  • Plan to stay at least until the morning crew arrives.
  • Electronic devices: Guests can bring electronic devices (cell phones, IPads, computers, etc.) to the GCHH Program.  The guest must show respect for the other guests and volunteers when using these devices. Taking photos is prohibited.  Usage is allowed in the sleeping areas if it is not disruptive to other guests. If usage is disruptive, the guest will be asked to give up the device for the night.  GCHH does not assume responsibility for any devices a guest might bring to the GCHH Program. Do not, under any circumstances, text, email or otherwise disclose the location of the Host Site.
  • Medications:   All prescription medications, must be turned in to the GCHH Managers upon entering the shelter—except for emergency medications, such as nitroglycerine, inhalers, etc.—to be deposited in the lockbox overnight. Plastic bags will be available to guests as needed for storing their medications. Guests may access their medications at the shelter by asking the GCHH manager or Shift Leader to get the medications from the lockbox.  Medications may be returned to guests in the morning before they leave for the day, at the guests request. Guests may leave any or all medications in the lockbox with the combination lock. GCHH is not responsible for medications left at the shelter. Marijuana is not permitted into the shelter. This includes use for medicinal purposes.
  • In case of emergency, call 911 (follow-up can be made with an GCHH Manager afterward).  
  • Lights out for the night at 10:30 pm.  Any guest who remains awake must not be disruptive to other guests.  
  • No food or beverages will be provided between 10:00 p.m. and 6:00 a.m.